A full overview of all available benefits across every Tier.
For how long are points valid based on the date they were earned
For how long the Tier status is valid
100 Points enrollment bonus
During registration or when filling in additional information on their profile, the member has the option to select their favorite Air Serbia route (an outbound and inbound airport pair operated by Air Serbia). The selected route cannot be changed within a period of 12 months. Members will earn double Points on this route for certain amount of times.
Points on Air Serbia flights - 5 Points / segment
Possibility to redeem points for the entire Air Serbia offer
Ability to pay for additional baggage using Points in accordance with Air Serbia’s applicable pricing policy at the time of booking. To use this benefit, members should contact the Air Serbia Contact Centre or visit an Air Serbia retail office.
Benefit that allows payment for the Unaccompanied Minor service with points, according to the applicable price list at the time. Points will be deducted from the account of the parent or guardian making the request. To use this benefit, members must contact the Air Serbia Contact Center or visit one of the Air Serbia retial offices.
Payment for an upgrade to a business class with Points is possible up to 60 minutes before departure, subject to availability, only at Belgrade Airport and according to the applicable fares at that time. This benefit can be used exclusively at the Air Serbia airport retail office.
The amount of Points members receive when they enter a new Tier.
Bonus Points given to members on their birthday
The number of Points awarded to members after a certain number of flown Air Serbia flights. Air Serbia flights are defined as flights where Air Serbia is both the marketing and operating carrier, including wet lease flights, on tickets starting with 115. Code-share and interline flights are currently not being calculated as flown flight segments, but this ability will be gradually intorduced in the future.
Members are entitled to use priority check‑in counters at Belgrade Airport, as well as business class counters at selected airports within the Air Serbia network, subject to availability. Members must present their membership card on their mobile phone.
Members will use this benefit by presenting their membership card on their mobile phone during boarding. This benefit can be used only at the airport in Belgrade.
Free priority baggage tagging is available to Bronze, Silver and Gold members, subject to availability. Members may request priority baggage tag from the check‑in agent by presenting their membership card in the mobile application.
Prioritization will be carried out only based on the phone number provided by the member during registration, and it is necessary that the member calls the Contact Centre from that number.
Automatic rollover of excess Tier points above the retention threshold into the next qualification period. If a member earns more Tier points than required to maintain their Tier but does not reach the next Tier, the excess is caried over as the opening balance for the following year.
Silver and Gold members are allowed to carry one additional piece of baggage free of charge. This benefit does not apply to the Economy Light fare. To use this benefit, members must present their membership card on their mobile phone at the check‑in counter. The total dimensions of the additional baggage for both Silver and Gold members must be (length + width + height) = 158 cm (max).
To use this benefit: for small sports equipment (within Air Serbia dimension limits), members may simply go to the airport check‑in counter. For medium or large sports equipment (within Air Serbia dimension limits), the benefit must be reserved in advance through the Air Serbia Contact Centre or at an Air Serbia retail office. In the case of small sports equipment, members must present their membership card on their mobile phone at the check‑in counter.
Silver members: may access the Air Serbia lounge at Belgrade Airport up to 3 hours. Gold members: have all‑day access to the Air Serbia lounge at Belgrade Airport. Gold members also have access within the network where permitted under applicable rules. Members will use this benefit by presenting their membership card on their mobile phone when entering the premium lounge.
Gold members may bring one guest for up to 3 hours only into the Air Serbia lounge at Belgrade Airport. Members will use this benefit by presenting their membership card on their mobile phone when entering the premium lounge.
Purchase of Air Serbia Premium Lounge access pass at Nikola Tesla Airport in Belgrade using Points. To use this benefit, members may contact the Air Serbia Contact Centre, visit an Air Serbia retail office, or purchase the pass directly at the reception desk of the Air Serbia Premium Lounge.
When a member collects a certain number of Tier points depending on their Tier level, they receive a number of passes that allow them to bring guests into the Air Serbia Premium Lounge at Belgrade Airport, with a stay of up to 3 hours for guests. It is necessary that the guest has a valid boarding pass for that day and that they are travelling with Air Serbia.
Silver and Gold members may select standard seats free of charge, regardless of fare type. This benefit also applies to all passengers within the same booking. Members can automatically choose any available standard seat during the booking process.
A one‑time voucher for an upgrade to business class is awarded to members upon reaching a specific threshold of collected Tier points. To redeem this benefit, member must call the Air Serbia Contact Centre or visit an Air Serbia retail office.
A one‑time voucher for a 50% discount on an upgrade to business class is awarded to members upon reaching a specific threshold of collected Tier points. To redeem this benefit, member must call the Air Serbia Contact Centre or visit an Air Serbia retail office.
A Gold member may nominate one person to automatically become a Silver Tier member. The Gold member may submit a nomination only once per entry into Gold status, regardless of how many times they later retain or re‑achieve Gold status. To use this benefit, the member must fill out the Silver partner nomination form within their profile.
This benefit allows Gold members to extend the validity of their reservation free of charge up to 24 hours, and in cases where the fare offers a more flexible validity period, that more flexible period will apply. To use this benefit, members must call the Air Serbia Contact Centre or visit an Air Serbia retail office.
Gold members may use the priority lane at passport control at Nikola Tesla Airport in Belgrade, by presenting a boarding pass showing their Gold tier status or by showing their membership card on their mobile phone.
Gold members may change their flight free of charge on the same day and for the same route, only on the day of travel. This benefit is valid exclusively for flights within Europe. A Gold member can redeem this benefit at the Air Serbia retail office at Nikola Tesla Airport in Belgrade.
Gold members may select priority seats free of charge during the booking process. This benefit applies exclusively to the Gold tier member and does not extend to other passengers within the same booking.
Gold Tier members may select extra legroom seats free of charge during the booking process. This benefit applies exclusively to the Gold tier member and does not extend to other passengers within the same booking. The member is required to comply with exit row rules; otherwise, the staff reserves the right to reassign them from that seat. An extra legroom seat may be located in an emergency exit row, in which case the member is required to comply with all exit row rules.
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