Web Accessibility

We are continually striving to improve the usability and accessibility of our website. Learn more below, or visit our Special care section if you need support with your journey.

 

Accessibility statement for airserbia.com

We aim to ensure that every visitor who books through our website and uses our services, feels valued and enjoys a positive experience with us. 

What are we doing?

To ensure our website is welcoming and accessible to everyone, we follow the Web Content Accessibility Guidelines (WCAG) 2.1. These guidelines outline best practices for making web content accessible to people with disabilities and improving usability for all visitors. 

 

WCAG defines three levels of accessibility: A, AA, and AAA. Our website aims to meet Level AA standards. 

Our progress so far

We are committed to reaching Level AA accessibility and are actively working towards this goal. While we’ve made significant progress, we recognize that there are still areas needing improvement. 

 

We will continue to monitor and update our website regularly as we work towards full AA compliance. If you encounter any accessibility issues, please contact us at digital.accessibility@airserbia.com 

 

This email address is specifically for reporting accessibility challenges on our website or apps.  For all other questions or concerns, please visit our Contact us page.