Check-in options
Check-in online on your computer, tablet or smartphone and save time at the airport by avoiding the check-in queues.
Online check-in
Online check-in will take you to your boarding pass in just a few steps - have your boarding pass sent to a smartphone as a mobile boarding pass or print it out.
If you are traveling with carry-on baggage only, please proceed directly to passport and security control once you arrive at the airport.
Check-in at the airport
Our check-in desks are at your disposal in Belgrade and at all Air Serbia destinations.
Alternatively, you can check in online free of charge on your computer, tablet or smartphone as early as 48 hours before departure.
Checking-in for codeshare flights
The operating carrier of a codeshare flight determines the check-in rules, which can be different from ours. You are advised to check the rules with the operating carrier prior to your flight.
Codeshare flights are marked with a four-digit number (eg JU8234) and you can only check-in for these flights via the website of the airline operating the flight.
FAQ
Available for Air Serbia flights from: Amsterdam; Ankara; Athens; Banja Luka; Barcelona; Bari; Belgrade; Berlin; Bologna; Brussels; Bucharest; Budapest; Catania; Chania; Chicago; Copenhagen; Corfu; Dubrovnik; Frankfurt; Gothenburg; Guangzhou; Hamburg; Heraklion; Istanbul; Izmir; Krakow; Larnaca; Lisbon; Ljubljana; London; Lyon; Madrid; Malaga; Malta; Milan; Mostar; Mykonos; Naples; New York; Nice; Nis; Nuremberg; Oslo; Palermo; Palma de Mallorca; Paris; Podgorica; Porto; Prague; Pula; Rhodes; Rijeka; Rome; Salzburg; Sarajevo; Shanghai; Skopje; Sofia; Split; Stockholm: Stuttgart; Thessaloniki; Tirana; Tivat; Valencia; Venice; Vienna; Zadar; Zagreb; Zurich
If your flight is marked with a three-digit number (eg JU523) and is operated by a different airline than Air Serbia, you can also check-in for the flight via our website or mobile application.
Since September 2018, you have been offered possibility to buy additional luggage when checking in online. You can buy up to 5 pieces of excess luggage per passenger.
Seat selection is available during online check-in. Depending on your fare type, seat choice will either be free of charge or subject to a fee. For more information on our seat rates please click here. In case you do not choose a preferred seat, our Online Check-In platform will automatically assign you a random seat for your journey. You can also select your seat through one of the following channels: My trips, by your travel agent, Air Serbia Contact Centre and any of Air Serbia retail shops.
Assigned seats cannot be changed either through Web Check-In or by our Sales Agents at the Contact Centre/Retail shops. Please note that you will also not be able to change the assigned seat at the baggage drop off counter. If you would like to pre-reserve your preferred seat, please do so up to 48hrs prior to your flights departure.
Here are possible solutions:
- If you bought a ticket with Air Serbia, but the flight is operated by another airline (a code-share flight). These flights are marked with a four-digit number (e.g. JU8234) and you can only check-in for the flight on the website of the airline operating the flight.
- If your flight is more than 48 hours from the time you attempt to check in you will not be able to complete the process.
- If your flight is within 1 hour from your check-in attempt you will not be able to check in. You should go to the check-in desk to complete the process. Please keep in mind that airport check-in closes 45 minutes prior to departure / 60 minutes prior to departure for direct flights to New York.
- Please check if you entered the correct booking details. Only the 6-character code labeled as PNR/Booking Reference/Record Locator or the electronic ticket number are acceptable. Both numbers are indicated on your ticket.
- You will also be unable to check in if your reservation contains specific services including but not limited to: Unaccompanied Minor, Stretcher, Wheelchair, Oxygen. Please contact our Contact Centre for details.
- If your connecting flight is not shown on your itinerary page you will not be able to check in for that segment. You will be able to check in online only for parts of the journey shown on your itinerary page.