Traveling with your pets
Keep dog or cat close to you. During the flight, your pet will be comfortable in the carrier at your feet, in front of your seat.
Dogs and cats older than 12 weeks are welcome on our flights.
Your pet will not need a plane ticket like you, but you must give us notice if you plan to travel with them. If you book your ticket online, you can announce your pet and submit a request by calling the Contact Centre or in one of our branches or authorized travel agencies. If you buy a ticket through the Contact Centre or at a branch office, you can submit a request for pet transport while you are buying the ticket.
When booking the service, you will inform us about the type of animal (dog or cat), the weight of the pet together with the carrier (maximum 8 kg), and the dimensions of the carrier (maximum sum of dimensions 94 cm).
The number of pets is limited on our flights and their transport must therefore be confirmed before the start of the trip by Air Serbia, and by other airlines if they are indicated on your ticket.
When traveling with a pet, your seat on the flight must be confirmed. Unaccompanied children may not travel with a pet.
Conditions for the travel with pets
If you are traveling to Serbia, please consult the website of the Ministry of Foreign Affairs of the Republic of Serbia before your trip about the current regulations on bringing pets into Serbia
If you are traveling abroad from Serbia, please check the rules for bringing pets into your destination country with the consular representation of that country. Air Serbia does not transport pets on flights to or from the United Kingdom, the United Arab Emirates or Qatar.
Rules for traveling with pets in China
General rules for bringing pets into China
If you are traveling to China, pets will undergo regular document checks and visual health assessments upon disembarkation. If the documentation is not complete or does not meet the defined requirements, and you disembark at Beijing/Shanghai/Urumqi – customs will take charge of your pet and keep it in isolation for 30 days. At any other disembarkation point, including Tianjin, if the documentation is incomplete or does not meet the defined requirements, pets will be returned or put down within the time limit.
New rules for traveling with a dog to the USA starting from 1 August 2024
If you are traveling with a dog (as a pet or service dog) to the USA from 1 August 2024, please visit the website of the Center for Disease Control and Prevention (CDC) to learn more about the new rules and existing requirements.
If you are entering or returning to the U.S. with a dog that has only been in rabies-free or low-risk countries in the last six months, you need to fill out the Dog Import Form
On the day you travel, you are required to show a digital or paper confirmation of the form.
If upon entering or returning to the US territory your dog has been in any high-risk country in the last six months, you should familiarize yourself with the requirements for dogs vaccinated in the US, or for dogs vaccinated in a foreign country Dogs that have not been vaccinated against rabies and have been in any high-risk country in the past six months will not be allowed to enter the USA.
Rules for travelling with pets
- You must have a permit for the pet to enter your destination country and other documents required by the countries of exit, entry and transit;
- You must have a certificate of vaccination against rabies and all valid health certificates that are necessary at the points of transit, transfer, destination or interruption of the journey;
- The pet must not be dangerous, aggressive or have an unpleasant smell;
- A maximum of two animals belonging to the same litter may be accommodated in the same carrier.
On flights to/from China, one carrier with one pet per adult passenger is allowed.
Rules for pet carriers
- Carrier and animal together may not weigh more than 8 kg;
- The carrier will be placed under the seat in front of you, so its maximum dimensions may be 94 cm, e.g. 40 (length) x 30 (width) x 24 (height) cm;
- One carrier is allowed per passenger;
- The carrier must have a net cover for ventilation;
- The carrier must be suitably secured against opening and completely protected against potential leakage of liquids and waste;
- The head or other parts of the animal's body may not protrude from the carrier during any phase of the journey;
- Provide your pet with comfort – make sure the animal can stand up, lie down and turn around in the carrier.
Prices
The service is charged per flight. If your travel includes several flights, service will be charged per each flight individually.
On flights to/from China, one carrier with one pet per adult passenger is allowed.
The service is not refundable, nor transferable to another person. The service will be refunded only in the event that Air Serbia has canceled the flight and/or is unable to provide the service. Refunds are made in accordance with the original method of payment.
When travelling
Passengers with pets may only check in at the airport. Please be at the airport at least two hours before departure so that we can complete all the formalities in time.
Travel Smart
Travelling with your pets
Traveling is always exciting in itself, and if you travel in good company, it can be fun too. If you decide to take your pet on your next adventure, here are some tips for a carefree trip.
Read more on our blogWaiver
We will not be held responsible for denied entry or transit to animals to/through any country that are not accompanied by the above required documents and health certificates. You are fully responsible for injury, illness, or death of your pet, unless due to negligence or error on the part of us.
If your journey involves combined transport on Air Serbia flights and the flights of one or more other airlines or if you are traveling on a code share Air Serbia flight operated by another airline, the pet transport rules of such other airline may apply.