In order to avoid your travel plan disruptions and severe health consequences, you should take some precautions and assess your fitness to fly before starting your journey.
Medical clearance is required if the passenger:
- suffers from any disease which is believed to be actively contagious and communicable,
- is likely to be a hazard or cause discomfort to other passengers because of the physical or behavioural condition,
- is considered to be a potential hazard to the safety or punctuality of the flight including the possibility of diversion of the flight or an unscheduled landing,
- is incapable of caring for himself and requires special assistance,
- has a medical condition which may be adversely affected by the flight environment,
- has recently had a major medical incident,
- requires a stretcher,
- travels for medical reasons or treatment,
- travels with premature babies and babies to be carried in incubator,
- travels with arms and/or legs in casts or splints,
- requires in-flight oxygen or is using his/her own portable oxygen concentrator (POC) or ventilator,
- requires the use of battery-powered medical equipment in-flight or needs to undertake any medical procedure during the flight (e.g. requires injections to be administered).
Passengers not falling into the above categories normally do not need medical clearance, however, if in doubt, medical advice should be obtained from Air Serbia Medical Center.
In order to avoid travel plan disruptions and severe health consequences, you should be very careful if you are considering flying after an operation or illness. Please speak to your doctor before making a booking to confirm that you are fit to fly.
The full Fitness to Fly Guidelines will help you to understand the minimum time you must allow before you can travel and also whether you need to tell us about your condition.
Medical certificate and MEDIF form
The MEDIF form is used by airlines to manage passenger requiring special assistance and medical clearance. It has two attachments: Attachment 1 (Information Sheet for Passengers Requiring Special Assistance) and Attachment 2 (Information Sheet for Passengers requiring medical clearance).
Medical clearance is required and will be given from the Air Serbia Medical Center (ASMC). ASMC may ask for additional information before giving a final replay to the request. It is also vital for us to know exactly what nursing care is required during a flight.
MEDIF form must be submitted to the nearest Air Serbia Sales Office or e-mailed to email@example.com at least 48 hours prior to departure of the flight, along with the latest medical report from the treating physician in English. The medical report should be issued not more than 10 days prior to the date of travel.
All fields in the MEDIF must be completed, signed and dated. Incomplete forms will not be accepted for assessment.
Once the ASMC issues the approval, you will be informed and your reservation will be updated. If you have booked your ticket through a travel agency, your travel agent should contact you
Air Serbia must be notified immediately of any change in your condition prior to travel. In the event of sudden change in your condition during the journey, we shall ask you to obtain another MEDIF form in order to confirm that you are fit to continue traveling by air.
Your fitness to fly assessment is based on internationally accepted criteria by the World Health Organisation.
We will not require a medical certificate for any passenger who is otherwise a qualified individual with a disability, as a condition for being provided transportation except in the following cases:
- if the passenger is traveling in a stretcher or incubator,
- if the passenger needs medical oxygen during a flight,
- if the passenger has a medical condition that creates reasonable doubt that she/he can complete the flight safely without requiring extraordinary medical assistance during the flight,
- if the passenger has a communicable disease or infection that poses a direct threat to the health and safety of other passengers.
Due to safety and security reasons having a valid medical certificate can be helpful. Therefore, we recommend bringing a medical certificate or equivalent documentation in cases:
- you are traveling with a pacemaker or implanted metal parts,
- you have a chronic disease that requires frequent medication,
- you are traveling to a country that requires vaccinations,
- you need to use a syringe for medical purposes during your trip.
Download MEDIF form & Guidance for doctors