Air Serbia

Regulations

Online check-in is currently available only to passport holders of the destination countries.
Please be informed about travel restriction and your eligibility to travel and check the latest information from relevant authorities at you destination country, we also recommend to check latest information here.
Please note, that certain countries require online application form to be filled in or special QR code to be obtained before the trip.

  • Serbia

    For information regarding entry into Serbia and driving further, please visit the official COVID-19 website of the Republic of Serbia - link or Ministry of Foreign Affairs of the Republic of Serbia - link

  • United Kingdom

    The UK Government has introduced new rules for customers coming into the UK from 8 June. Please click here for more information. Passengers can also find and fill out Passenger Locator form here.

  • Belgium

    Based on the requirements of Airport Brussels, the passengers of all airlines that arrive to or depart from this airport will be required to have their body temperature measured. For passengers traveling from Brussels airport, the temperature will be measured before check-in for the flight and before boarding, while for passengers landing in Brussels, the temperature will be measured after disembarking. If it is determined that the passenger has a temperature higher than 37.4 degrees after the repeated measurement, they will not be able to continue the journey. The mentioned measure will be applied starting from 15 June, ending on 31 August.

    All passengers travelling on international flights to Belgium, regardless of nationality, are required to complete the online PLF (Passenger Locator Form) at least 48 hours before their flight. The online form is available on the following link https://travel.info-coronavirus.be where passengers should provide their contact data during their stay in Belgium.

  • Greece

    All travelers to Greece, regardless of nationality, must fill the online PLF form (Passenger Locator Form), at the link https://travel.gov.gr with their contact details in Greece, at least forty-eight (48) hours before boarding.

  • Cyprus

    All inbound passengers who travel to Cyprus are required to submit an online form CY 'FlightPass' 24 hours prior to planned time of flight latest (first select “Flying to Cyprus” and then go to “Application Process”). Otherwise, they will be denied right to board.

  • Spain

    The Electronic Passenger Locator Form must be completed before arrival at the airport. PLF is available on the following link.​
    Once they have completed this form, passengers will receive a QR code which they shall show upon arrival.

  • Italy

    Due to decision of the Italian aviation authorities to temporary suspend commercial flights from a certain number of countries effective immediately, including Serbia, Air Serbia is forced to suspend all its services between Belgrade and its destinations in Italy for the period until 31 July 2020.

    All affected passengers will be informed about the change in schedule and about their new travel options. The airline is providing all possible assistance to affected passengers.

    Air Serbia regrets any potential inconveniences passengers might have experienced.

    For more information, passengers are advised to call the airline’s Contact Centre on 0800 111 528 from Serbia or +381 11 311 21 23 from abroad, to visit airserbia.com or airline’s social media pages.

  • Austria

    Due to decision of the Austrian aviation authorities to temporary suspend commercial flights from 18 countries, including Serbia, Air Serbia is forced to suspend all its services between Belgrade, Niš and Kraljevo and its destinations in Austria for the period from 16 to 31 July 2020. Air Serbia expects to continue its services to Vienna and Salzburg after the mentioned period.

    All affected passengers will be informed about the change in schedule and about their new travel options. The airline is providing all possible assistance to affected passengers.

    Air Serbia regrets any potential inconveniences passengers might have experienced.

    For more information, passengers are advised to call the airline’s Contact Centre on 0800 111 528 from Serbia or +381 11 311 21 23 from abroad, to visit airserbia.com or airline’s social media pages.