Air Serbia

Regulations

Online check-in is currently available only to passport holders of the destination countries.
Please be informed about travel restriction and your eligibility to travel and check the latest information from relevant authorities at you destination country, we also recommend to check latest information here.
Please note, that certain countries require online application form to be filled in or special QR code to be obtained before the trip.

  • Serbia

    In order to protect the territory of the Republic of Serbia from the introduction of infectious diseases, foreign citizens coming to the Republic of Serbia from the Republic of Northern Macedonia, the Republic of Bulgaria, Romania and the Republic of Croatia are allowed to enter the Republic of Serbia if they have a negative PCR test for SARS-CoV-2 virus, not older than 48 hours, issued by the national reference laboratory of the country from which they are coming from, i.e. entering into the Republic of Serbia.

    The conditions for entry into the Republic of Serbia as referred to in paragraph 1 of this item shall not apply to citizens of the Republic of Serbia arriving from the countries referred to in paragraph 1 of this item and to foreign citizens who:

    1. are in transit through the Republic of Serbia, in the case of:
      1. freight motor vehicle crews in international road transport. In the case of international freight transport by road, the same is limited to a period up to 12 hours from the time of entry into the territory of the Republic of Serbia,
      2. the crew and cabin crew of an aircraft whose final destination is the Republic of Serbia and the crew, staff and passengers in transit through international airports of the Republic of Serbia;
    2. accredited members of staff of foreign diplomatic and consular missions and offices of international organizations, as well as members of their families who are holders of special identity cards, i.e. identification documents issued by the Ministry of Foreign Affairs and the General Secretariat of the Government;
    3. children up to 12 years of age, if the parent, guardian or family household member accompanying the child possesses a negative test as referred to in paragraph 1 of this item;
    4. persons who have been granted temporary residence or permanent residence in the Republic of Serbia.

    For more information regarding entry into Serbia and driving further, please visit the official COVID-19 website of the Republic of Serbia - link or Ministry of Foreign Affairs of the Republic of Serbia - link

  • United Kingdom

    All passengers arriving into the UK (excluding arrivals travelling from the Republic of Ireland, Isle of Man and Channel Islands) are required to complete an online UK Passenger Locator Form before entering the UK, and may be required to self-isolate for 14 days - please click here for information on UK public health requirements.

  • Belgium

    Based on the requirements of Airport Brussels, the passengers of all airlines that arrive to or depart from this airport will be required to have their body temperature measured. For passengers traveling from Brussels airport, the temperature will be measured before check-in for the flight and before boarding, while for passengers landing in Brussels, the temperature will be measured after disembarking. If it is determined that the passenger has a temperature higher than 37.4 degrees after the repeated measurement, they will not be able to continue the journey. The mentioned measure will be applied starting from 15 June, ending on 31 August.

    All passengers travelling on international flights to Belgium, regardless of nationality, are required to complete the online PLF (Passenger Locator Form) at least 48 hours before their flight. The online form is available on the following link https://travel.info-coronavirus.be where passengers should provide their contact data during their stay in Belgium.

  • Greece

    All travelers to Greece, regardless of nationality, must fill the online PLF form (Passenger Locator Form), at the link https://travel.gov.gr with their contact details in Greece, at least forty-eight (48) hours before boarding.

  • Cyprus

    All inbound passengers who travel to Cyprus are required to submit an online form CY 'FlightPass' 24 hours prior to planned time of flight latest (first select “Flying to Cyprus” and then go to “Application Process”). Otherwise, they will be denied right to board.

  • Spain

    The Electronic Passenger Locator Form must be completed before arrival at the airport. PLF is available on the following link.​
    Once they have completed this form, passengers will receive a QR code which they shall show upon arrival.

  • Italy

    Due to decision of the Italian aviation authorities to temporary suspend commercial flights from a certain number of countries effective immediately, including Serbia, Air Serbia is forced to suspend all its services between Belgrade and its destinations in Italy for the period until 31 July 2020.

    All affected passengers will be informed about the change in schedule and about their new travel options. The airline is providing all possible assistance to affected passengers.

    Air Serbia regrets any potential inconveniences passengers might have experienced.

    For more information, passengers are advised to call the airline’s Contact Centre on 0800 111 528 from Serbia or +381 11 311 21 23 from abroad, to visit airserbia.com or airline’s social media pages.

  • Austria

    Due to decision of the Austrian aviation authorities to temporary suspend commercial flights from 18 countries, including Serbia, Air Serbia is forced to suspend all its services between Belgrade, Niš and Kraljevo and its destinations in Austria for the period from 16 to 31 July 2020. Air Serbia expects to continue its services to Vienna and Salzburg after the mentioned period.

    All affected passengers will be informed about the change in schedule and about their new travel options. The airline is providing all possible assistance to affected passengers.

    Air Serbia regrets any potential inconveniences passengers might have experienced.

    For more information, passengers are advised to call the airline’s Contact Centre on 0800 111 528 from Serbia or +381 11 311 21 23 from abroad, to visit airserbia.com or airline’s social media pages.

  • China

    According to the joint announcement of the Civil Aviation Administration of China, the General Administration of Customs of China and the Ministry of Foreign Affairs, starting from 31/8/2020, Chinese and foreign travelers who are to fly from Serbia to China are required to take nucleic acid tests for COVID-19 within three days before boarding and only those who test negative will be allowed to board the plane.

    For Chinese passengers, only those who can present green health codes with an “HS” mark (please see attachment 1) are allowed on board. The passport or other travel document numbers (with some digits in the middle replaced by asterisks) shown on the top of the health codes can be used to verify whether a passenger is presenting his or her own code.


    Green health code with an "HS" mark sample

    For foreign passengers, only those who can present Health Declaration Forms issued by a Chinese embassy or consulate (please see attachment 2) are allowed on board. Please be noted that a Health Declaration Form is different from a Chinese visa.


    Health Declaration Forms sample

    Both the green health code with an "HS" mark and the Health Declaration Form have a validity period. The health code will turn gray when expired. In the case of a flight delay, please check the validity of the health code or the Health Declaration Form based on the original departure time, and if valid, please allow the passenger with such a gray health code or an expired Health Declaration Form on board.

    For passengers departing from Serbia and ultimately bound for China who transfer via other countries, the above-mentioned procedures for checking their health codes or Health Declaration Forms should also be followed. Otherwise, they may not be allowed to board the connecting flight.

    For flights ultimately bound for China which make a technical stopover in Serbia, there is no need to check the health codes or Health Declaration Forms of their passengers during the stopover. Only those China-bound passengers who board the plane during the stopover in Serbia are required to have their health codes or Health Declaration Forms checked.

  • France

    All passengers travelling on international flights to France, regardless of nationality, are required to complete the online PLF (Passenger Locator Form) at least 48 hours before their flight. The online form is available on the following link, where passengers should provide their contact data during their stay in France.

Partner airline rules

  • Etihad Airways flights

    COVID-19 PCR testing mandatory for all Etihad Airways flights

    Currently it is mandatory for all passengers to have a COVID-19 PCR test before they fly with Etihad Airways from any worldwide airport outside of Abu Dhabi.

    From 16 August, it will be mandatory to have a COVID-19 PCR test for all flights with Etihad Airways.

    Tests can be carried out at any government accredited medical facility a maximum of 96 hours before the flight departure time. 

    Children under 12 and people with mild and severe disabilities are exempt from COVID-19 PCR testing. Testing requirements may vary by destination and passengers should always check before their trip at etihad.com/destinationguide.

    If a passenger tests positive or they are unable to present proof of their negative COVID-19 PCR test before their flight, they will not be permitted to travel. They can rearrange their flight for free, or cancel and use the value of their flight towards their next trip with Etihad Credit.

    Learn more about COVID-19 testing at etihad.com/destinationguide.