Air Serbia

Redeeming miles

Use your Etihad Guest Miles for flights, upgrades, a one-time pass for Air Serbia Premium Lounge or excess baggage when flying with Air Serbia.

Enough miles in the account?

Check your miles balance

To use the miles you need to call Air Serbia Contact Center.

Note: To purchase a Reward Flight, excess baggage or a flight upgrade, you need to call Air Serbia Contact Center at least 24 hours before the flight.

Excess baggage with Etihad Guest miles

Air Serbia passengers, who are members of the Etihad Guest program have the opportunity to take advantage of the collected Etihad Guest miles to purchase excess baggage.

Additional baggage 1st bag 2nd bag 3rd - 5th bag
Etihad Guest Miles 4 500 Miles 9 000 Miles 12 000 Miles

Terms of use

Use your Etihad Guest miles and enjoy Air Serbia Premium Lounge

Air Serbia offers passengers and members of Etihad Guest program a chance to use their Etihad Guest miles for two types of one-time passes for the Premium Lounge at the Belgrade Nikola Tesla Airport.

One-time passes for Air Serbia Premium Lounge can be purchased exclusively in the Lounge itself.

Air Serbia Premium Lounge One hour pass Three hour pass
Etihad Guest Miles 2 500 Miles 5 000 Miles

Terms of use of miles for one-time passes

Class Ticket Miles
Economy One way
Class Ticket Miles
Business One way

Bonus ticket conditions

  • Award tickets will be given for return travels exclusively on the basis of confirmed booking. One-way award tickets are awarded.
  • Award tickets cannot be issued for unaccompanied children.
  • Children aged 2 to 12 will be charged the adult mileage price and must have the same booking as the accompanying adult.
  • Award tickets for infants aged 0 to 2 will amount to 10%% of the adult ticket.
  • The possibility of using an award ticket on a specific flight will depend on the availability of seats.
  • The collected mileage can be used on all domestic and international flights performed by Air Serbia. Award tickets do not apply to code share flights.
  • Award tickets are issued only based on the required number of earned miles. Miles+Cash is not possible.
  • Award tickets must be booked at least 24 hours before the planned date of travel via the Contact Centre (From Serbia: 0800 111 528 | From abroad: +381 11 311 21 23).
  • Award tickets are valid one year from the date of ticket issuance.
  • Applicable taxes and surcharges will be charged when the ticket is issued
  • Award tickets cannot be used on flights of other carriers, nor are they transferable.
  • All changes of flight date are subject to availability.
  • Date change can be processed up to 24h prior to the flights departure for a fee of €25, per person, per change.
  • Change of date within 24h prior to departure is not permitted.
  • Name changes are not allowed.
  • Change of destination is not allowed.
  • Time frame for claiming the award ticket will be determined by the booking system when confirming the booking of seats for redeeming earned miles.
  • In case of no-show, change is not permitted.
  • In case of cancelation at least 24h prior to departure, a refund fee of 10%% of used Guest miles will apply. Airport taxes are refundable.
  • In case of cancelation less that 24h prior to departure, miles are non-refundable. Airport taxes are refundable.
  • For a partially used Award ticket, the ticket is not valid for a refund.
  • All bookings are subject to Air Serbia General Conditions of Carriage.
Class Ticket Miles
Economy Saver One way
Economy Value One way
Economy Freedom One way
Economy Standard One way
Economy Comfort One way

Conditions for upgrading flight class

  • This benefit can be used by all Etihad Guest members on flights performed by Air Serbia.
  • Not applicable for code share flights.
  • Not applicable for Economy Light.
  • This benefit applies only to Air SERBIA tickets issued at published fares, with the exception of T, E, U, N, S, and G class.
  • The possibility of upgrade on any flight is subject to seat availability.
  • Upgrades based on earned miles should be booked via the Contact Center at least 24h before the planned date of departure (From Serbia: 0800 111 528 | From abroad: +381 11 311 21 23).
  • The members earn Etihad Guest miles on the basis of the original price paid for the ticket, not on the basis of the price for the upgraded higher class.
  • On Air Serbia flights, all benefits arising from the use of Business Class will also apply in cases of upgrading to a higher flight class on the basis of earned miles.
  • For the upgrade on a return travel, double one-way tariff will be charged.
  • Upgrade is possible only based on earned miles. Miles+Cash is not possible.
  • Children aged 2 to 12 will be charged the adult mileage price and must have the same booking as the accompanying adult.
  • Upgrade with miles for infants aged 0 to 2 will amount to 25%% of miles required for the adult ticket.
  • Unused/canceled upgrades can be refunded up to 24h prior to departure. Fee of 10%% of used mileage will apply.
  • In case of cancelation less that 24h prior to departure, miles are non-refundable. Airport taxes are refundable.
  • A paid ticket serving as an upgrade basis will be refunded according to the rules valid for said paid ticket.
  • This benefit applies only to Air SERBIA tickets issued at published fares, with the exception of T, E, U, N, S, and G class.
  • Die für das ursprünglich gekaufte und bezahlte Ticket geltenden Tarif- und Ticketregeln gelten unabhängig von dem höheren Tarif, auf den der Passagier umgestiegen ist.
  • The potential difference in taxes caused by the upgrade will be charged at the re-issuance of the ticket.