You are eligible for Air Serbia special fares if yours originally scheduled flight has been cancelled and you are holding a ticket of the following airlines
- Air France ticket (057) on route between Belgrade and Paris
- Transavia ticket (979) on route between Belgrade and Amsterdam
- Norwegian ticket (328) and Wizzair ticket on route between Belgrade and Oslo
- Norwegian ticket (328) on route between Belgrade and Stockholm
- Austrian Airlines ticket (257) on route between Belgrade and Vienna
- Lufthansa ticket (220) on route between Belgrade and Frankfurt
- EasyJet ticket on route between Belgrade and Berlin
- Aegean ticket (347) on route between Belgrade and Athens
Should you hold a ticket with other airline with one stop and for the routing specified above, you are eligible to apply for Air Serbia special fares under applicable conditions (example: Belgrade-Warsaw-Oslo can be exchanged for Belgrade-Oslo).
To access the special fares, you will have to provide evidence of your booking with other airline by fulfilling and submitting the online form. Afterwards, we will contact you to confirm your travel plans and process the ticket payment. Please ensure that your contacts are correctly inserted in the form. If your travel date is approaching, feel free to contact Air Serbia Contact Centre at your earliest convenience to complete all necessary procedures. Before getting in contact with our agent, please ensure you have submitted the online form.
If you are buying the ticket directly at Air Serbia Retail Shop in Belgrade, ensure to have with you the hard copy of the ticket to prove your original booking. If you have it in electronic form, you will be asked to send it to the e-mail address that will be provided.
Other airline ticket must have been issued before 10 July 2020 (inclusive) for travel from 11 July 2020 until 31 December 2020. Flights to and from Oslo will be available from 16 July 2020 onwards. Special fares are subject to availability on each flight.
Please do not send multiple request for the same booking as it will only slow down processing time.