Due to the special circumstances of the COVID -19 Pandemic, governments throughout the world have suspended all flights, or applied travel restrictions to certain people, nationalities, and/or countries recently visited.These extraordinary measures but also the uncertainty of travelling during these unprecedented times, has led to many flight cancellations.We want to help our passengers whose flights have been cancelled because of the changes in operation due to the coronavirus pandemic. All those who at this moment do not know the new date of their trip are offered a special voucher in the value of their ticket, and ancillaries (if any) plus 10% of the net fare, fuel tax (YQ) and ancillaries (if any). Bonus will not be awarded toward any of the airport taxes.
Terms and conditions
Please tell us which flight your request refers to: