Did you forget to include your Air Serbia Etihad Guest membership number when booking your ticket or upon check in?
Do not worry, because miles can be claimed:
Up to 3 months before your date of enrolment
Up to 6 months after your date of travel
We kindly ask you to retain your airplane ticket and boarding pass until the miles are credited.
For missing miles claim regarding Air Serbia flights, we require a copy of your boarding pass along with the below details to be sent to firstname.lastname@example.org:
Your Etihad Guest number
Your First and Last name
Origin and destination
Cabin and booked Class
Booking reference (PNR)
Retro claim policy for flights with Etihad Airways and other airline partners of Etihad Guest program