Terms and Conditions of Use for airserbia.com profiles

By creating an Air Serbia web profile you accept our Terms and Conditions regarding the use of a personal online profile on airserbia.com

Terms of Use for Air Serbia web profiles

These Terms and Conditions describe how to create and use your web profile and how Air Serbia will use your profile data for existing and new services.


Air Serbia offers you the possibility of creating your individual web profile on airserbia.com. It is important that you follow the rules below when you register for a web profile on airserbia.com.

  • to create a web profile on airserbia.com you must be at least 16 years old
  • you can only create one personal web profile
  • you may not create a web profile for anyone other than yourself
  • you may not use false personal information to create your web profile

You should not disclose your password or grant access to your web profile to another person.

Keep your personal data accurate and up-to-date. This is important because your personal information will be used when you are booking tickets online on airserbia.com.

Use of web profile information

Air Serbia will use the web profile information to complete a number of applications on our website and to send you information and offers if you have subscribed to our newsletter.

Use of your web profile

You can use your stored personal information when you make an online booking or manage your booking online for tickets purchased on airserbia.com.

You can only make use of stored data when you are already logged in to airserbia.com. You can always delete or update your personal information.


Having a web profile will make your booking process easier and more efficient.

Passport information

You can store your passport information in your web profile and facilitate an easier booking process through pre-completion of passport information.

All airlines are obliged to provide passport details of their passengers to the authorities of certain countries prior to departure. This passport information is known as API-Advance Passenger Information. Please note that it is your responsibility to keep the passport information in your web profile accurate as any incorrect or false information might cause you problems when passing through customs at your destination airport.


During or after registration you can choose to receive Air Serbia marketing material. You can unsubscribe from receiving Air Serbia marketing materials at any time.

Deleting your account

You can choose to delete your account at any time. Deleting your account is permanent and cannot be undone but you can always register again.


Air Serbia will not share your personal information with any third party without your consent. For more information regarding the use of your personal information on airserbia.com, please read Air Serbia Privacy Policy and Passenger Rights.

General provisions

Air Serbia reserves the right to change or cancel features and/or procedures related to web profiles or amend these Terms and Conditions.

Air Serbia does not accept any liability whatsoever for damage claims by web profile holders for making legally required country-specific alterations. Notification of alterations and amendments of these Terms and Conditions will be issued through the Air Serbia web profile.

Air Serbia does not accept any liability whatsoever with respect to any damage, delay or loss arising out of or in connection with the use of an Air Serbia web profile or any data (incorrectly) stored by you, save to the extent in which such damage or loss arises out of gross negligence by Air Serbia, or is intentionally caused by Air Serbia. Any claim must be lodged directly with Air Serbia.

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