About Us

We are proud national carrier of the Republic of Serbia.

Our story Celebrating 90 years in the world’s skies Governing bodies Ethics and compliance

We transport passengers and cargo from Belgrade, our home, to the U.S, Euro-Mediterranean and Middle East destinations. We offer transport to overseas and international destinations in Asia, Australia and the USA through our codeshare partners and thanks to our strategic partner and shareholder Etihad Airways, the national airline of the United Arab Emirates.

We are a member of the International Air Transport Association (IATA).

Air Serbia began its operation in 2013 and is the legal successor of the companies Aeroput (1927), Yugoslav Airlines (1947) and Jat Airways (2003).

Years to remember

1927 - 1947: Establishment, growth and termination of Aeroput

1927
The air traffic company Aeroput is established in June. Aeroput, the national airline of the Kingdom of Serbs, Croats and Slovenes, and then of the Kingdom of Yugoslavia, ranks among the top civilian airlines - 10th in Europe and 21st in the world.

1928
A regular route Belgrade-Zagreb is established.

1936
The first flight of aero taxi MMS-3, a unique aircraft manufactured by Aeroput.

1938
Aeroput organises the First international aviation exhibition at the Belgrade Fairground with the participation of Czechoslovakia, England, France, the Netherlands, Germany, Poland, USA and other countries.

1941
The operation of Aeroput was terminated by the Second World War: the pilots and aircraft were mobilized for military aviation and the fleet suffered severe devastation during the enemy bombing of Belgrade.

1942
Occupation authorities ban the operation of Aeroput.

1947 - 1960: Establishment of JAT and fleet expansion

1947
The tradition of Aeroput is continued by Yugoslav Airlines (JAT). In April, its aircraft fly on the first post-war routes of the newly founded company. At the outset the JAT fleet consists of two C-47s turned into DC-3s and two Junkers JU-52s. The first regular routes are in Yugoslavia: Belgrade-Zagreb-Ljubljana and Zagreb-Sarajevo, with one international route Belgrade-Prague-Warsaw.

1960 - 1970: Jet aviation era and growth

1963
The first Caravel lands at Belgrade airport, marking the start of jet aviation in Yugoslavia. In the following years the last veterans of the piston fleet of DC-3s and Convairs are retired from operation.

1967
JAT starts its own catering service, to be used later also by Air France.

1969
The first DC-9 joins the JAT fleet, and the first B-707 is soon to follow.

1970 - 1980: Beginning of the golden age

1971
JAT becomes a member of the Association of European Airlines (AEA).

1974
In November 1974, a JAT B-707 flies around the world on the route Belgrade — Beirut — Bombay — Singapore — Tokyo — Honolulu — Los Angeles — London — Belgrade.

1978
The JAT fleet receives a new addition - the Douglas 10-30 (DC-10), the first wide-body aircraft. This enables direct flights from Belgrade to Chicago, Toronto, New York, Los Angeles, Singapore, Kuala Lumpur, Beijing, Sydney and Melbourne.

1980 - 1990: JAT is more than flying!

1985
JAT is the first airline in Europe to purchase the then state-of-the-art and later the best-selling aircraft Boeing 737-300 (B737-300).

1987
On the IATA and AEA lists of the largest airlines, JAT ranks 31st in the world and 10th in Europe. At the end of the golden 1980s JAT connects Yugoslavia with 61 world destinations on five continents. JAT has an annual turnover of over five million passengers and 46 thousand tons of goods, with a fleet of 36 aircraft.

1990 - 2000: The war and JAT crisis

1990
The early 1990s mark the beginning of the hardest period in the history of former Yugoslavia after the Second World War. It brought war, dissolution of the country and sanctions, which first and foremost affected the national airline.

1992
In May, JAT flies to New York for the last time - only two days later USA imposes an air traffic embargo with Yugoslavia. Immediately after that the United Nations imposes economic sanctions, and in June JAT introduces bus routes to Budapest and Timisoara.

2000 - 2013: JAT Airways and the search for a strategic partner

2003
After 56 years, Yugoslav Airlines is transformed into Jat Airways.

2005
Jat Airways is one of the first airlines to obtain an IATA safety certificate in 2005.

2006
For the first time in 15 years, the national airline ends a business year with a positive result. But in the following years Jat Airways is still trying to find a strategic partner to secure its future.

2013 - today: Strategic partnership and a new chapter in the history of the national airline

2013
On 1 August the national airline of the United Arab Emirates Etihad Airways, Jat Airways and the Government of the Republic of Serbia announce a strategic partnership. Etihad Airways acquires a 49 per cent share in Jat Airways, and Jat Airways is re-branded Air Serbia. Etihad and the Government of the Republic of Serbia commit themselves to investing 40 million USD each and to providing additional funds up to 60 million USD. In October we make the first flight to Abu Dhabi.

2014
In less than a year from the establishment of the company we have added 10 Airbuses to our fleet - eight type A319 aircraft and two type A320 aircraft. For the first time in our long history, our aircraft are flown by women.

2016
Air Serbia makes history as it launches a transatlantic service between Belgrade and New York, reconnecting Serbia and the United States after a break of 24 years. Our strategic goal is to bе the leading airline in the region and to reclaim our place among the best airlines in the world.

Airlines connect distant places on the planet, bringing our family, friends or business partners closer. It is for this reason that what we do is much more than just flying.

And so, on 17th June we marked our magnificent beginnings, when on the same date some 90 years ago, in the Palace of the Adriatic-Danube Bank in Belgrade, Aeroput was founded as the country's first joint-stock company for civil aviation.

At the time it was established, it was the 10th such company in Europe and the 21st in the world. That company founded in 1927, which was originally known as Aeroput and then, from 1947, as JAT, is the eighth oldest airline in the world that still exists.

After just a few years, Aeroput had flights to all four points of the compass: to Budapest, Brna and Prague to the north, Venice and Milan to the west, Tirana to the south and Bucharest and Sofia to the east... Unfortunately, the best years of this company were the beginning of its end because of the Second World War. However, the end of Aeroput marked a new beginning: the era of Yugoslavian Aerotransport which was founded on 1 April 1947.

At its peak, Yugoslavian Aerotransport was a symbol of power and glamour. Each year, a fleet of new Boing 737 aircraft transported more than five million passengers to destinations on five continents. Flight attendants wore uniforms that were considered the most elegant in Paris, and the dishes served above the clouds were prepared by cooks from the finest restaurants.

After 56 years of operation, the company was renamed Jat Airways in December 2003, using this event to promote a new visual identity. Jat Airways was one of the first airlines to obtain a security certificate in 2005.

During bombing of '99, part of the fleet was flown to neighboring countries to save it from damage. Air traffic began to normalize again after the NATO operations.

A new pride of the Serbian skies

In 2013, out of the glorious ashes (and rather less glorious end), Air Serbia was born, a new pride of the Serbian skies.

Today it is easy to talk about the successes that we witness every day, but on 1st August 2013 it was difficult to predict how significant that date would become. That day saw the laying of foundations that would enable Air Serbia to take its rightful place among the leading airlines in the region, with a new name, new look, a modern fleet and first-class service.

It was on that fateful 1st August 2013 that the Government of the Republic of Serbia and Etihad Airways concluded an agreement that saw this Abu Dhabi-based airline acquire a 49-per cent stake in Serbia's national airline.

Strategic partnership to secure future of Serbian National Airline →

There were many questions and even more uncertainties. The arrival of the A319 at Nikola Tesla International Airport on 26th October 2013 marked the start of the extraordinary transformation of JAT into Air Serbia.

Today this company with an extraordinary past is continuing its rapid development and achieving ever more success in the commercial aviation sector. With regular flights to an ever increasing number of destinations, a growing fleet of modern aircraft, a global network of partners and strong growth in passenger numbers and revenue, Air Serbia proves on a daily basis that it is a worthy successor of JAT's proud tradition. Certainly contributing to this was the launch of direct flights to New York in June 2016, with which Air Serbia became the only airline in Southeast Europe to offer transatlantic flights to the United States.

From Belgrade to the Big Apple: Air Serbia makes history as first New York service takes off →

The Serbian airline welcomes the 90th anniversary of Serbian aviation as the proud winner of the 2017 Aviation Market Leader prize, which is awarded by Air Transport World (ATW), the world's leading media monitoring developments in airlines worldwide.

Air Serbia receives 2017 Аirline Мarket Leader Аward in New York →

While celebrating this jubilee, Air Serbia will be able to boast of the fact that it is still writing history to this day. Vesna Aleksić always dreamt of flying for the national airline, and with her arrival at Air Serbia she not only realized that goal, but also became the first woman to hold the position of captain in our history. And as if that weren't enough, she entered the annals of history again on 10th May this year, when the flight from Belgrade to Paris marked the first departure of a plane from Belgrade Airport with a completely female crew.

Air Serbia makes history with first all-female in-flight crew →

And regardless of how significant all of this has been for Serbia, for aviation and for development at all levels, at the root of these 90 years of success is the passenger. The guest on Air Serbia's planes is the undisputed reason for the airline to strive and adapt, grow and advance, which is best shown by our company's mission:

The traveller is our guest; he is at the centre of attention for everything we do and all Air Serbia employees work in the service of our travellers. Our goal is ambitious, but clear and achievable - we want Air Serbia to become and remain the leading airline in the region, for it to be widely recognised for the superior service it provides to its guests. In a world and an industry in which problems are the rule, and in which clients have never had more choice, for us the guest still remains at the forefront of everything we do. We exist because of you. On behalf of all Air Serbia employees, we thank you for flying with us.

Air Serbia's governing bodies are the Executive Board, Supervisory Board and the Shareholders' Assembly.

The Executive Board comprises three members, with Duncan Naysmith in the position of Air Serbia CEO.

Executive Board

Duncan Naysmith
Chief Executive Officer

Branislav Malović
Chief Government affairs
and relations Officer

Declan Keller
Chief Operations Officer

Supervisory Board

  • Suzana Vasiljević, Member
  • Bassam A. Al Mosa, Member
  • Milica Jovanović, Member
  • Jelena Arsić, Member
  • Frederik Johannes Thirion, Member
  • Robin Kamark, Member
  • Mohammad Alblooki, Member
  • Miloš Tomić, Member

Shareholders' Assembly

  • Luka Tomić, Chairman of the Shareholders' Assembly authorized representative of shareholder Republic of Serbia
  • Henning zur Hausen, Member - authorized representative of shareholder Etihad Airways

We understand that our reputation is judged by how we act. This is why our core values emphasize the importance of doing business with integrity and taking responsibility to do what is right and ethical at all times.

These values underpin the Air Serbia Code of Business Conduct (PDF) and are central to how we interact with our customers and suppliers.

To ensure our continued compliance with our Code of Business Conduct, Ethics Line is designed to allow employees, customers, members of the public and other stakeholders to raise concerns and report potential breaches of our values (please note that the Ethics Line is not for customer complaints or general enquires. These should instead be channeled via Contact us page).

What is Ethics Line?

It is Air Serbia's 24 hour global reporting service, operated by an independent company called Expolink Europe Ltd., where you can ask questions or raise concerns in confidence about matters of compliance with the Air Serbia Code of Business Conduct or the law.

Who can use Ethics Line?

Ethics Line is open to all employees, customers and other stakeholders to report their concerns. However, it cannot be used to report general customer or other complaints.

How can I report a concern via Ethics Line?

You can submit a report in three ways:

  1. Call the Ethics Line phone number for your home country. You can ask for a Serbian speaking operator. Reports can be made in over 300 different languages. Click here (PDF) for a list of numbers.
  2. Send an email with the details of your concern to asethics@expolink.co.uk
  3. Submit a web report by clicking here (access code "ethicsline").

What will happen when I contact Ethics Line?

Your call or report will be taken by a trained operator who will give you a unique PIN code which you can use to follow-up on the report you have made. You are free to leave your contact details or lodge your report anonymously.

Your report will be forwarded to a Compliance Officer who will review the report and decide on the appropriate action to take. If the report relates to a query, advice will be given in response after liaising with a subject matter expert. If the report relates to an allegation of wrongdoing, an investigation team will be assigned and the matter will be investigated internally according to our own guidelines, consulting with external experts where required.