Optional services and fees

On this page you can find an overview of the additional services we offer to our guests and the fees you may encounter when flying with Air Serbia.

Reservations

Service Economy Business
Online booking Free of charge
Change travel date online via Manage Booking Fees may change depending on fare conditions. Fees for travel from the U.S. can range between 200 USD and 400 USD, while for travel to the U.S. fees can range between 100 EUR and 300 EUR. Fare difference may apply based on availability.
Cancel a ticket through online refund request Cancellation fees depending on fare conditions. Cancellation fees for travel from the U.S. can range between 250 USD and 500 USD, while for travel to the U.S. fees can range between 160 EUR and 500 EUR.
Change and cancellation processing fee N/A
Service Economy Business
Book a ticket to regional destinations* 10 EUR/12 USD
Book a ticket to European & ME destinations** 15 EUR/17 USD
Book a ticket to all other destinations 15 EUR/17 USD
Change travel date Fees may change depending on fare conditions. Fees for travel from the U.S. can range between 200 USD and 400 USD, while for travel to the U.S. fees can range between 100 EUR and 300 EUR. Fare difference may apply based on availability.
Change travel date processing fee 10 EUR/12 USD Free of charge
Cancel a ticket Cancellation fees depending on fare conditions. Cancellation fees for travel from the U.S. can range between 250 USD and 500 USD, while for travel to the U.S. fees can range between 160 EUR and 500 EUR.
Cancellation processing fee (applicable to refundable fares only) 10 EUR/12 USD Free of charge
Book a redemption ticket Free of charge
Change travel date for redemption ticket Date change can be processed up to 24h prior to the flights departure for a fee of €25, per person, per change. Change of date within 24h prior to departure is not permitted. In case of no-show, change is not permitted.
Change a redemption ticket processing fee N/A
Cancel a redemption ticket before departure In case of cancelation at least 24h prior to departure, a refund fee of 10% of used Guest miles will apply. Airport taxes are refundable. In case of cancelation less that 24h prior to departure, miles are non-refundable. Airport taxes are refundable.
Cancel a redemption ticket before departure processing fee N/A
Cancel a redemption ticket if no show Miles are non-refundable. Airport taxes are refundable.
Cancel a redemption ticket on/after departure processing fee N/A
Name correction (First & Second name rotated, Last name change - maiden into married name, Missing and/or maximum three wrong characters in either First or Last name) Name changes (i.e. James Smith to Charles Williams) are not permitted. Correction fee of 10 EUR/12 USD will be charged.
Origin & Destination rotation (i.e. You have booked Belgrade-Amsterdam ticket instead of Amsterdam-Belgrade) 10 EUR/12 USD. Fare difference may apply based on availability.
Month error (i.e. You booked 15 April instead of 15 March) 10 EUR/12 USD. Fare difference may apply based on availability.

*Regional destinations: Banja Luka, Dubrovnik, Ljubljana, Ohrid, Podgorica, Pula, Tivat, Sarajevo, Skopje, Split, Thessaloniki, Zagreb
**European & Middle East (ME) destinations: Abu Dhabi, Amsterdam, Athens, Beirut, Berlin, Brussels, Bucharest, Copenhagen, Dusseldorf, Frankfurt, Hamburg, Larnaca, London, Malta, Milan, Moscow, Paris, Prague, Rome, Sofia, Saint Petersburg, Stockholm, Stuttgart, Tirana, Venice, Vienna, Zurich.

Service Economy Business
Book a ticket to regional destinations* 10 EUR/12 USD
Book a ticket to European & ME destinations** 20 EUR/23 USD
Book a ticket to all other destinations including interncontinetal 40 EUR/46 USD 60 EUR/68 USD
Change travel date Fees may change depending on fare conditions. Fees for travel from the U.S. can range between 200 USD and 400 USD, while for travel to the U.S. fees can range between 100 EUR and 300 EUR. Fare difference may apply based on availability.
Change travel date processing fee 10 EUR/12 USD Free of charge
Cancel a ticket Cancellation fees depending on fare conditions. Cancellation fees for travel from the U.S. can range between 250 USD and 500 USD, while for travel to the U.S. fees can range between 160 EUR and 500 EUR.
Cancellation processing fee (applicable to refundable fares only) 10 EUR/12 USD Free of charge
Name correction (First & Second name rotated, Last name change - maiden into married name, Missing and/or maximum three wrong characters in either First or Last name) Name changes (i.e. James Smith to Charles Williams) are not permitted. Correction fee of 10 EUR/12 USD will be charged.
Origin & Destination rotation (i.e. You have booked Belgrade-Amsterdam ticket instead of Amsterdam-Belgrade) 10 EUR/12 USD. Fare difference may apply based on availability.
Month error (i.e. You booked 15 April instead of 15 March) 10 EUR/12 USD. Fare difference may apply based on availability.

*Regional destinations: Banja Luka, Dubrovnik, Ljubljana, Ohrid, Podgorica, Pula, Tivat, Sarajevo, Skopje, Split, Thessaloniki, Zagreb
**European & Middle East (ME) destinations: Abu Dhabi, Amsterdam, Athens, Beirut, Berlin, Brussels, Bucharest, Copenhagen, Dusseldorf, Frankfurt, Hamburg, Larnaca, London, Malta, Milan, Moscow, Paris, Prague, Rome, Sofia, Saint Petersburg, Stockholm, Stuttgart, Tirana, Venice, Vienna, Zurich.

Please be informed that local Airport Ticketing Agents and General Sales Agents (GSA) may apply different fees and surcharges when issuing tickets for Air Serbia flights. We invite you to inform yourself about applicable fees and surcharges directly on the spot. Air Serbia has its own offices at the following destinations: Amsterdam, Banja Luka, Berlin, Brussels, Copenhagen, Dusseldorf, Frankfurt, Podgorica, Sarajevo, Skopje, Tivat and Zurich.

Service Economy Business
Book a ticket to regional destinations* 10 EUR/12 USD
Book a ticket to European & ME destinations** 20 EUR/23 USD
Book a ticket to all other destinations including interncontinetal 40 EUR/46 USD 60 EUR/68 USD
Change travel date Fees may change depending on fare conditions. Fees for travel from the U.S. can range between 200 USD and 400 USD, while for travel to the U.S. fees can range between 100 EUR and 300 EUR. Fare difference may apply based on availability.
Change travel date processing fee 10 EUR/12 USD Free of charge
Cancel a ticket Cancellation fees depending on fare conditions. Cancellation fees for travel from the U.S. can range between 250 USD and 500 USD, while for travel to the U.S. fees can range between 160 EUR and 500 EUR.
Cancellation processing fee (applicable to refundable fares only) 10 EUR/12 USD Free of charge
Name correction (First & Second name rotated, Last name change - maiden into married name, Missing and/or maximum three wrong characters in either First or Last name) Name changes (i.e. James Smith to Charles Williams) are not permitted. Correction fee of 10 EUR/12 USD will be charged.
Origin & Destination rotation (i.e. You have booked Belgrade-Amsterdam ticket instead of Amsterdam-Belgrade) 10 EUR/12 USD. Fare difference may apply based on availability.
Month error (i.e. You booked 15 April instead of 15 March) 10 EUR/12 USD. Fare difference may apply based on availability.

*Regional destinations: Banja Luka, Dubrovnik, Ljubljana, Ohrid, Podgorica, Pula, Tivat, Sarajevo, Skopje, Split, Thessaloniki, Zagreb
**European & Middle East (ME) destinations: Abu Dhabi, Amsterdam, Athens, Beirut, Berlin, Brussels, Bucharest, Copenhagen, Dusseldorf, Frankfurt, Hamburg, Larnaca, London, Malta, Milan, Moscow, Paris, Prague, Rome, Sofia, Saint Petersburg, Stockholm, Stuttgart, Tirana, Venice, Vienna, Zurich.

Air Serbia Retail Shops are located in Belgrade, Niš, Novi Sad, Požarevac and Užice (Serbia) as well as in Moscow (Russia), Podgorica (Montenegro), Skopje (Macedonia) and Zagreb (Croatia).

Baggage

Hand baggage allowance

Adult
age 12+
Children
age 2-12
Economy
8kg max
1 bag max
length × width × height 40 × 20 × 55cm Business
8kg max
1 bag max
length × width × height 40 × 20 × 55cm
4kg max
1 bag max
length × width × height 35 × 20 × 50cm

More information on hand baggage rules →

Checked baggage allowance


age 12+

age 2-12
Economy
23kg max
1 bag max
Maximum sum of the baggage dimensions length + width + height = 158 cm (max) Business
32kg max
32kg max
2 bags max
Maximum sum of the baggage dimensions length + width + height = 158 cm (max)

age below 2
Economy
Business
23kg max
1 bag max
1 baby stroller
fully collapsible
Maximum sum of the baggage dimensions length + width + height = 158 cm (max)

More information on checked baggage rules →


age 12+

age 2-12
Economy
23kg max
23kg max
2 bags max
Maximum sum of the baggage dimensions length + width + height = 158 cm (max) Business
32kg max
32kg max
2 bags max
Maximum sum of the baggage dimensions length + width + height = 158 cm (max)

age below 2
Economy
Business
23kg max
1 bag max
1 baby stroller
fully collapsiblea
Maximum sum of the baggage dimensions length + width + height = 158 cm (max)

More information on checked baggage rules →


age 12+

age 2-12
Economy
23kg max
23kg max
2 bags max
Maximum sum of the baggage dimensions length + width + height = 158 cm (max) Business
32kg max
32kg max
2 bags max
Maximum sum of the baggage dimensions length + width + height = 158 cm (max)

age below 2
Economy
Business
23kg max
1 bag max
1 baby stroller
fully collapsiblea
Maximum sum of the baggage dimensions length + width + height = 158 cm (max)

More information on checked baggage rules →


age 12+

age 2-12
Economy Deal, Saver
23kg max
1 bag max
Maximum sum of the baggage dimensions length + width + height = 158 cm (max) Economy Classic, Flex
23kg max
23kg max
2 bags max
Maximum sum of the baggage dimensions length + width + height = 158 cm (max) Business
32kg max
32kg max
2 bags max
Maximum sum of the baggage dimensions length + width + height = 158 cm (max)

age below 2
Economy
Business
23kg max
1 bag max
1 baby stroller
fully collapsible
Maksimalni zbir dimenzija prtljaga length + width + height = 158 cm (max)

More information on checked baggage rules →

Excess baggage

Excess type airserbia.com
Air Serbia retail shops
Airport
First additional standard piece of baggage* 60 EUR 60 EUR
Second and every other additional standard piece of baggage* 60 EUR 80 EUR
Greater weight per piece than the prescribed weight, but not greater than 32 kg Not offered 50 EUR
Sum of dimensions of a piece of baggage is greater than 158cm, but not greater than 203 cm Not offered 90 EUR
First additional heavy and oversized piece of baggage** 110 EUR 200 EUR
Second and every other additional heavy and oversized piece of baggage** 110 EUR 220 EUR
Sum of dimensions of the casing containing a musical instrument is greater than 203 cm, but not greater than 330 cm Not offered 110 EUR

If your travel includes combined transport on Air Serbia flights and the flights of one or more other airlines or you are travelling on a codeshare flight of Air Serbia where transport is performed by another airline, it is possible that the excess baggage fees of such other airline will apply.
Additional information on excess baggage charges →

Excess type airserbia.com
Air Serbia Retail shops
Airport
First additional standard piece of baggage* 80 EUR 80 EUR
Second and every other additional standard piece of baggage* 80 EUR 150 EUR
Greater weight per piece than the prescribed weight, but not greater than 32 kg Not offered 80 EUR
Sum of dimensions of a piece of baggage is greater than 158cm, but not greater than 203 cm Not offered 180 EUR
First additional heavy and oversized piece of baggage** 210 EUR 340 EUR
Second and every other additional heavy and oversized piece of baggage** 210 EUR 410 EUR
Sum of dimensions of the casing containing a musical instrument is greater than 203 cm, but not greater than 330 cm Not offered 200 EUR

If your travel includes combined transport on Air Serbia flights and the flights of one or more other airlines or you are travelling on a codeshare flight of Air Serbia where transport is performed by another airline, it is possible that the excess baggage fees of such other airline will apply.
Additional information on excess baggage charges →

Passenger category, route and type of excess Price at the airport
For seamen travelling within Europe
Total weight of all pieces of baggage is greater than 40 kg
9 EUR/excess kg
For seamen travelling between Europe and the Middle East
Total weight of all pieces of baggage is greater than 40 kg
14 EUR/excess kg
For seamen travelling between Europe and Africa
Total weight of all pieces of baggage is greater than 40 kg
16 EUR/excess kg
For seamen travelling from Europe to the USA
Total weight of all pieces of baggage is greater than 40 kg
20 EUR/excess kg
For seamen travelling from the USA to Europe
Total weight of all pieces of baggage is greater than 40 kg
25 USD/excess kg
For seamen travelling between Europe and Bangkok, Colombo, Hong Kong, Phuket, Karachi, Lahore, Seoul, Ho Chi Minh city, Singapore
Total weight of all pieces of baggage is greater than 40 kg
25 EUR/excess kg

Musical Instruments

Service For flights operated by Air Serbia
Musical Instruments as checked baggage If the instrument together with its casing exceeds the limits for free checked baggage allowance, standard excess baggage fees will apply.
Musical instruments on additional seat The additional seat for instrument will be charged at the same rate as guest/passenger seat

Sports Equipment

Sports equipment (except for the jumping vaults) can be classified into small, medium and large (in accordance with its weight and length). Jumping vaults will not be classified into these categories (small, medium and large) because special pricelist applies for their transport.

Type of sports equipment For flights performed by Air Serbia
Small sports equipment with max weight up to 15 kg and length up to 140 cm 20 EUR/23 USD
Medium sports equipment with weight from 15 to 32 kg and length from 140 to 200 cm 35 EUR/40 USD
Large sports equipment with weight from 32 to 45 kg and length from 200 to 277 cm 65 EUR/74 USD
Set of jumping vaults with max weight up to 10 kg and length up to 450 cm 20 EUR/23 USD
Set of jumping vaults with weight from 10 to 20 kg and length up to 450 cm 35 EUR/40 USD
Type of sports equipment For flights performed
by Air Serbia
For interline
(flights performed by multiple carriers)
Small sports equipment with max weight up to 15 kg and length up to 140 cm 30 EUR/34 USD 45 EUR/51 USD
Medium sports equipment with weight from 15 to 32 kg and length from 140 to 200 cm 55 EUR/62 USD 80 EUR/91 USD
Large sports equipment with weight from 32 to 45 kg and length from 200 to 277 cm 100 EUR/113 USD 150 EUR/169 USD
Set of jumping vaults with max weight up to 10 kg and length up to 450 cm 30 EUR/34 USD 55 EUR/62 USD
Set of jumping vaults with weight from 10 to 20 kg and length up to 450 cm 55 EUR/62 USD 90 EUR/102 USD
Type of sports equipment For flights performed
by Air Serbia
For interline
(flights performed by multiple carriers)
Small sports equipment with max weight up to 15 kg and length up to 140 cm 45 EUR/51 USD 70 EUR/79 USD
Medium sports equipment with weight from 15 to 32 kg and length from 140 to 200 cm 80 EUR/91 USD 120 EUR/135 USD
Large sports equipment with weight from 32 to 45 kg and length from 200 to 277 cm 145 EUR/164 USD 220 EUR/248 USD
Set of jumping vaults with max weight up to 10 kg and length up to 450 cm 45 EUR/51 USD 85 EUR/96 USD
Set of jumping vaults with weight from 10 to 20 kg and length up to 450 cm 85 EUR/96 USD 140 EUR/158 USD
Type of sports equipment Fees
Small sports equipment with max weight up to 15 kg and length up to 140 cm 90 EUR/102 USD
Medium sports equipment with weight from 15 to 32 kg and length from 140 to 200 cm 110 EUR/124 USD
Large sports equipment with weight from 32 to 45 kg and length from 200 to 277 cm 200 EUR/226 USD
Set of jumping vaults with max weight up to 10 kg and length up to 450 cm 110 EUR/124 USD
Set of jumping vaults with weight from 10 to 20 kg and length up to 450 cm 190 EUR/214 USD
Type of sports equipment Fees
Small sports equipment with max weight up to 15 kg and length up to 140 cm 90 EUR/102 USD
Medium sports equipment with weight from 15 to 32 kg and length from 140 to 200 cm 110 EUR/124 USD
Large sports equipment with weight from 32 to 45 kg and length from 200 to 277 cm 200 EUR/226 USD
Type of sports equipment For interline
(flights performed by multiple carriers)
Small sports equipment with max weight up to 15 kg and length up to 140 cm 105 EUR/119 USD
Medium sports equipment with weight from 15 to 32 kg and length from 140 to 200 cm 180 EUR/203 USD
Large sports equipment with weight from 32 to 45 kg and length from 200 to 277 cm 330 EUR/372 USD
Set of jumping vaults with max weight up to 10 kg and length up to 450 cm 120 EUR/136 USD
Set of jumping vaults with weight from 10 to 20 kg and length up to 450 cm 200 EUR/226 USD

* Zone 1 - North, Central and South America, the Caribbean and Hawaii
* Zone 3 - Asia, east of the Urals, Australia, New Zealand and islands in the Pacific Ocean

If, according to length, your sports equipment is classified into one category, and, according to weight, into another, the applicable category will be the higher one.

Example: Your bicycle weighs 13 kg and is 169 cm long. According to weight, the bicycle is small sports equipment, but according to length, it is medium. Thus, the bicycle falls into the medium sports equipment category.
Additional information on sports equipment →

Advance Seat Reservation

Seat of your choice T,E U,V L,Q,M,K H,B,Y
Seats with extra legroom 4 EUR 4 EUR 4 EUR free of charge
Seats in the preferred zone 2.5 EUR 2.5 EUR 2.5 EUR free of charge
Standard seats 1.50 EUR – 2.50 EUR 1.50 EUR – 2.50 EUR free of charge free of charge
Seat of your choice T,E U,V L,Q,M,K H,B,Y
Seats with extra legroom 12 EUR 12 EUR 12 EUR free of charge
Seats in the preferred zone 4 EUR 4 EUR 4 EUR free of charge
Standard seats 2 EUR – 2.50 EUR 2 EUR – 2.50 EUR free of charge free of charge
Seat of your choice T,E U,V L,Q,M,K H,B,Y
Seats with extra legroom 27 EUR 27 EUR 27 EUR free of charge
Seats in the preferred zone 9 EUR 9 EUR 9 EUR free of charge
Standard seats 2.50 EUR – 3 EUR 2.50 EUR – 3 EUR free of charge free of charge
Seat of your choice T,E U,V L,Q,M,K H,B,Y
Seats with extra legroom 80 EUR 80 EUR 80 EUR free of charge
Seats in the preferred zone 55 EUR 55 EUR 55 EUR free of charge
Standard seats 15 EUR – 25 EUR 15 EUR – 25 EUR free of charge free of charge

Air Serbia’s Premium Lounge

Guests Maximum 3 hours’ stay Maximum 6 hours’ stay Annual pass
Guests travelling in Economy Class on an Air Serbia flight 45 EUR 60 EUR 750 EUR
Guests travelling on any other airline 55 EUR 70 EUR 750 EUR

Special services and inflight services

Service Within Europe and between Europe and the Middle East Between Europe and the USA
Accompanying one child (charge per direction) 45 EUR 90 EUR
Accompanying several siblings with the same surname and/or address who travel together on the same reservation (charge per direction) 45 EUR 90 EUR
Your journey For flights operated only by Air Serbia
Between Serbia and Montenegro / Bosnia and Herzegovina / Macedonia / Croatia / Slovenia 25 EUR
Within Europe with the exception of the above countries 45 EUR
Between Europe and the Middle East / Africa 65 EUR
Between Europe / Middle East and USA 85 EUR

If your journey involves combined transport on Air Serbia flights and the flights of one or more other airlines or if you are traveling on a code share Air Serbia flight operated by another airline, the pet transport rules of such other airline may apply.
Traveling with pets →

For flights operated only by Air Serbia Economy Business
WI-Fly 2.90 EUR/4 USD - 18.90 EUR/22 USD
For more information and prices please click here.
Dining on board* Complimentary
Soft drinks, tea and coffee* Complimentary
Alcoholic beverages* Complimentary
Meals and snacks* Complimentary
Entertainment on board Complimentary. Available on entire Airbus fleet.
Kids pack The packs are free of charge and are currently available on medium-haul flights longer than two hours to Abu Dhabi, London, Moscow and Paris.
Blankets and pillows Complimentary. Available on request on certain flights.

*The service is not available between Belgrade and Ljubljana, Zagreb, Split, Dubrovnik, Pula, Skopje, Ohrid, Podgorica, Tivat, Banja Luka, Sarajevo, Bucharest, Tirana, Salonika, and Sophia.

Flying with partners

If your travel includes code-share flights, different or additional fees may apply as the services and fees of our code-share partner may differ.

We kindly ask you refer to the baggage allowances given in your ticket. Please visit our code-share partners’ website for a list of their baggage and service fees and surcharges.
Air Berlin's optional services and fees Opens external site in a new window. External site may or may not meet accessibility guidelines.