Air Serbia

Κατανάλωση των μιλιών

Ανταλλάξτε τα υφιστάμενα μίλια Etihad Guest τα οποία έχετε αποκτήσει στα πλαίσια του προγράμματος Etihad Guest με αναβάθμιση σε ανώτερη θέση, δικαίωμα μιας εισόδου στο Air Serbia Premium Lounge ή επιπλέον αποσκευή, στις πτήσεις που εκτελούνται από την Air Serbia.

Έχω αρκετά μίλια στο λογαριασμό μου;?

Στον ακόλουθο ιστότοπο ελέγξτε πόσα μίλια έχετε στο λογαριασμό σας

Ωστε να εξαργυρώσετε τα μίλια που έχετε συγκεντρώσει ανταλάσσοντάς τα με υπηρεσίες που παρέχει η εταιρεία Air Serbia, καλέστε το Τηλεφωνικό μας Κέντρο.

Σημείωση: Για την αγορά της κάρτας Bonus, επιπλέον αποσκευής ή αναβάθμισης σε ανώτερη θέση, είναι απαραίτητο να καλέσετε το Τηλεφωνικό Κέντρο της Air Serbia τουλάχιστον 24 ώρες πριν από την προγραμματισμένη ημερομηνία πτήσης.

Επιπλέον αποσκευή με μίλια Etihad Guest

Οι επιβάτες της Air Serbia οι οποίοι είναι μέλη του προγράμματος Etihad Guest έχουν την ευκαιρία να εξαργυρώσουν τα μίλια Etihad Guest που έχουν συγκεντρώσει για την αγορά επιπλέον αποσκευής.

Επιπλέον αποσκευή 1 τμχ. 2 τμχ. 3-5 τμχ.
Μίλια Etihad Guest 4 500 μίλια 9 000 μίλια 12 000 μίλια

Όροι χρήσης

Εξαργυρώστε τα μίλια Etihad Guest και απολαύστε το Air Serbia Premium Lounge

Η Air Serbia παρέχει την ευκαιρία στους επιβάτες της που είναι μέλη του προγράμματος Etihad Guest να εξαργυρώσουν τα μίλια Etihad με δύο τρόπους εισόδου στο Premium Lounge στο Αεροδρόμιο Βελιγραδίου «Νίκολα Τέσλα».

Η καταβολή αντιτίμου για μια πρόσβαση στο Premium Lounge της Air Serbia αγοράζεται αποκλειστικά και μόνο στο ίδιο το σαλόνι.

Air Serbia Premium Lounge Μέγιστη διάρκεια παραμονής έως 1 ώρα Μέγιστη διάρκεια παραμονής έως 3 ώρες
Μίλια Etihad Guest 2 500 μίλια 5 000 μίλια

Όροι χρήσης μιλίων για κουπόνια μίας εισόδου

Κατηγορία Ticket Miles
Economy One way
Κατηγορία Ticket Miles
Business One way

Bonus ticket conditions

  • Award tickets will be given for return travels exclusively on the basis of confirmed booking. One-way award tickets are awarded.
  • Award tickets cannot be issued for unaccompanied children.
  • Children aged 2 to 12 will be charged the adult mileage price and must have the same booking as the accompanying adult.
  • Award tickets for infants aged 0 to 2 will amount to 10% of the adult ticket.
  • The possibility of using an award ticket on a specific flight will depend on the availability of seats.
  • The collected mileage can be used on all domestic and international flights performed by Air Serbia. Award tickets do not apply to code share flights.
  • Award tickets are issued only based on the required number of earned miles. Miles+Cash is not possible.
  • Award tickets must be booked at least 24 hours before the planned date of travel via the Contact Centre (From Serbia: 0800 111 528 | From abroad: +381 11 311 21 23)
  • Award tickets are valid one year from the date of ticket issuance.
  • Applicable taxes and surcharges will be charged when the ticket is issued
  • Award tickets cannot be used on flights of other carriers, nor are they transferable.
  • All changes of flight date are subject to availability.
  • Date change can be processed up to 24h prior to the flights departure for a fee of €25, per person, per change.
  • Change of date within 24h prior to departure is not permitted.
  • Name changes are not allowed
  • Change of destination is not allowed
  • Time frame for claiming the award ticket will be determined by the booking system when confirming the booking of seats for redeeming earned miles.
  • In case of no-show, change is not permitted.
  • In case of cancelation at least 24h prior to departure, a refund fee of 10% of used Guest miles will apply. Airport taxes are refundable.
  • In case of cancelation less that 24h prior to departure, miles are non-refundable. Airport taxes are refundable.
  • For a partially used Award ticket, the ticket is not valid for a refund.
  • All bookings are subject to Air Serbia General Conditions of Carriage.
Κατηγορία Ticket Miles
Economy Saver One way
Economy Value One way
Economy Freedom One way
Economy Standard One way
Economy Comfort One way

Conditions for upgrading flight class

  • This benefit can be used by all Etihad Guest members on flights performed by Air Serbia.
  • Not applicable for code share flights.
  • Not applicable for Economy Light.
  • This benefit applies only to Air SERBIA tickets issued at published fares, with the exception of T, E, U, N, S, and G class.
  • The possibility of upgrade on any flight is subject to seat availability.
  • Upgrades based on earned miles should be booked via the Contact Center at least 24h before the planned date of departure (From Serbia: 0800 111 528 | From abroad: +381 11 311 21 23).
  • The members earn Etihad Guest miles on the basis of the original price paid for the ticket, not on the basis of the price for the upgraded higher class.
  • On Air Serbia flights, all benefits arising from the use of Business Class will also apply in cases of upgrading to a higher flight class on the basis of earned miles.
  • For the upgrade on a return travel, double one-way tariff will be charged.
  • Upgrade is possible only based on earned miles. Miles+Cash is not possible.
  • Children aged 2 to 12 will be charged the adult mileage price and must have the same booking as the accompanying adult.
  • Upgrade with miles for infants aged 0 to 2 will amount to 25% of miles required for the adult ticket.
  • Unused/canceled upgrades can be refunded up to 24h prior to departure. Fee of 10% of used mileage will apply.
  • In case of cancelation less that 24h prior to departure, miles are non-refundable. Airport taxes are refundable.
  • A paid ticket serving as an upgrade basis will be refunded according to the rules valid for said paid ticket.
  • This benefit applies only to Air SERBIA tickets issued at published fares, with the exception of T, E, U, N, S, and G class.
  • Regulations on tariffs and tickets applicable for the originally purchased ticket will be applied independently of the higher flight class the passenger was upgraded to.
  • The potential difference in taxes caused by the upgrade will be charged at the re-issuance of the ticket.